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Frequently Asked Questions

Are you costly?

We understand that some plumbing problems can be expensive. We are not here to break your bank but rather repair your plumbing challenges with quality, care, and pride. We work within your budget and have flexible payment arrangements; we accept all major credit cards as well as cash or checks for services rendered.

Are you licensed, bonded, and insured?

Yes, yes, and yes. We uphold all national, state, and local governmental laws. Our state of Illinois plumbing contractor’s license is #055-039663.

Can I trust your technicians in my home?

Absolutely. Our employees are above and beyond professional, polite, and upstanding. As part of our employment agreement, technicians undergo a comprehensive drug, alcohol, and security screening. They are also licensed, bonded, and insured. When we arrive at your home, we wear Titan-branded uniforms and visibly displayed identification. We also wear shoe covers when entering your home to ensure cleanliness. Indeed, you can trust and depend on our highly trained and courteous staff.

What primary services do you offer?

Titan Plumbing & Drain Services offers comprehensive residential and commercial plumbing solutions. Our specialties include but are not limited to: water and drain line repair, leak diagnosis and repair, gas line installation, repair & leak detection, jet rodding, and bathroom remodels. For a full listing of our capabilities, please visit our Services page.

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Titan Plumbing made the replacement of our water heater very easy. Jon and Phil arrived within two hours of my initial call and were professional, respectful, knowledgeable and friendly. They do carry common sizes on their trucks but ours needed to be ordered. It was available and installed by Jon and Phil the next morning. Titan communicates well regarding when the technicians will arrive and they were very careful working in our home (wore booties, took great care maneuvering our old water heater out of the basement, left the work area clean, etc.) We were Impressed and pleased with the service provided and would use Titan again.

Julie D. Water Heater Replacement View on The BBB

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Titan Plumbing’s expert technicians are licensed, bonded & insured

630-907-9655
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